SKY express

Passengers travelling with SKY express are allowed to take one carry-on and a small personal item such as a purse or a laptop bag on board the aircraft. It must comply with the SKY express baggage policy, which means that it may not exceed the dimensions of 45 cm x 35 cm x 20 cm and the maximum weight of 6kg for all fares, except for SkyBasic+, which has the 8kg cabin baggage allowance. Children from 2 to 12 years old have the same cabin baggage allowance as their parent(s). SkyFly customers can additionally bring 8kg checked baggage, whereas those travelling on SkySave and SkyBasic tickets are entitled to carry a 15kg bag. Passengers flying on the SkySmart and SkyBasic+ tariff can enjoy 23kg registered baggage allowance. Each customer can bring no more than two checked bags and the total weight may not exceed the 43kg limit. Additional items of baggage should be added online when booking a flight to avoid costly airport fees.

SKY express is an airline that offers travel at a low price. Passengers travel in two classes of reservations, economic and business (Bliss). In economic class, they can buy a ticket in one of three available tariffs: SKY Joy, SKY Joy Plus and SKY enjoy. Some services related to the flight, such as the weight limit for checked baggage, depending on the selected tariff.

Passengers can check-in online and at the airport directly before the flight. However, the passengers must arrive at the airport early enough. Online check-in is available 48 hours before the flight. Passengers receive a boarding pass after check-in.

The fleet of SKY express is still growing and consists of several machines adapted for short and long distance flights - the example types are ATR and airbus. The ATP plane can take dozens of passengers, and the airbus - from 100 to 220.Travel comfort is ensured by, among others leather, comfortable seats.

Athens International Airport Eleftherios Venizelos, operating since 2001, is the largest and busiest airport in Greece. In 2018, as many as 24,135,736 passengers passed through the airport. It is certified with the Skytrax 3-Star Airport Rating for the departure, arrival and transfer experience, evaluating the airport facilities, terminal comfort and cleanliness, shopping, food and beverages, staff service, and security / immigration. It has been awarded numerous times, including Skytrax award for best Airport in Southern Europe in 2018 or "Europe's Best Airport for 2017" in the 15- to 25-million-passenger category in 2017.

SKY express does not provide catering service on its flights. Passengers are treated to a complimentary snack or drink during the flights longer than 30 minutes.

SKY express doesn't have a loyalty program, but the line offers other additional services that provide customers with the comfort of traveling. Another interesting offer is the opportunity to visit an additional place in Greece (Island Hopping offer) and it's associated with the promotion of Greece among tourists. SKY express also offers charter flights to customers both within and outside Greece. In the case of domestic flights, kids from 5 to 12 years old can travel without an adult person (for an extra charge). However, it's necessary to meet the requirements – an adult person has to be present at the place of departure and arrival.